When it comes to technology adaption, UAE is one country that has gone through extreme technological transformations just in a span of a few years. When other sectors are flourishing by incorporating new technologies, UAE banks are not behind. When it comes to technology, they have always proved that they are not less than any other sector of the country. This time the UAE banks are focusing on providing customers with better services through social media apps. The largest bank of Dubai, Emirates NBD and Emirates Islamic have introduced ‘WhatsApp Banking in UAE‘.
WhatsApp Banking in UAE- Another step towards the Digitization
The term WhatsApp banking would be new to many people however this service allows customers to check the following things:
- Account Balances
- the last five transactions of their account or credit cards
- credit card mini statement
- temporarily block or unblocking cards
- new cheque book requests
- Foreign exchange rates.
In order to subscribe to this WhatsApp Business, the customers of Emirates NBD can send SMS ‘WhatsApp’ to 4456 using their registered mobile number. They can also subscribe through mobile or online banking. Emirates Islamic customers can SMS ‘WhatsApp’ to 4451.
No doubt, WhatsApp is the widely used platform globally and keeping in view the ever-growing subscribers of the app, UAE has decided to use these tools for interacting with their customers in the easiest way. For accessing the customers through these social media platforms, UAE banks are investing billions of dirhams for digital innovation of the country.
This move will improve the mobile banking experience and overall user’s experience.