Pakistan Telecommunication Authority (PTA) has processed a total of 1862 URLs/websites containing content related to impersonation/fake accounts. According to official documents in accordance with section 37 of Prevention of Electronic Crime Act (PECA), PTA is empowered to block/remove online content which is unlawful under the Act including fake accounts. PTA has constituted a dedicated cell named as “web analysis cell (WAC)” to receive / process complaints requiring internet content regulation. A standard operating procedure has been devised to execute the process in an effective manner.
PTA Constitutes Web Analysis Cell for Cyber Protection
In accordance to the SOP, complaints from individuals and stakeholder (govt departments) requiring blocking/regulating web content of different categories including defamation/ impersonation are received through an electronic portal, email, and postal media.
At present 30 federal and provincial government organizations/offices are assessing e-portal for lodging complaints. For lodging of complaints by the general public, PTA has notified a dedicated email address i.e. [email protected]
On receipt of a complaint, PTA issues necessary directions for blocking/removing of the alleged content to telecom licensees. In case any content for fake account hosted on a secured platform like Facebook, Twitter, and Youtube, the relevant administration is requested to remove the content / block the fake account.
Since Laws of Pakistan do not apply on such platforms, therefore, they take action in accordance with their community standards. Content Removal/Blocking for impersonation/fake account is concerned; PTA has processed 1862 such URLs/websites including 106 Dailymotion, 923 Facebook, 13 Instagram, 211 Other / Misc, 341 Twitter, and 268 Youtube.
Ministry of Information and Broadcast (MoIB) has raised a Cyber Wing which reported about 85-fake accounts, defamatory/impersonation including 13 facebook and 72 twitter accounts.
It is observed that Social Media Platforms promptly respond to their users instead of any government organization. In this regard, PTA has also run a media campaign to educate SM users about their rights in accordance with the rules of SM.
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