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PTA Introduces a System to Register Your Complaints Against Relative Mobile Company

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Sometimes our complaints are not heard by the telecom operator or it may take too long. Hence for this purpose, Pakistan Telecommunication Aruthority (PTA) has introduced a system to resolve all those complaints. PTA Introduces a System to Register Your Complaints Against Relative Mobile Company. If you are a telecom consumer and are not satisfied with the services being provided by your respective mobile phone network, then you can lodge a complaint on the contact modes of PTA Licensee through the below mentioned link: Contact Details of Telecom Licensees PTA Introduces a System to Register Your Complaints Against Relative Mobile Company If you have already lodged a complaint with your service provider and you are still not satisfied with the redressal measure or it has taken too long and the company has not resolved your issue the you may contact PTA through following details: Contact Details of CPD/PTA Zonal Offices please choose a convenient method to file your complaint. We highly recommended using our ONLINE FORM. This will ensure that all required information is received. For all the other methods, download/print the complaint form: Complaint Form English (PDF) the system 3 steps 3 step for the registration of complaints Step 1: A customer is suposed to register his complains in the relevant services. network he is using through Call Center Helpline Fax Postal E-mail Web e-mail During the process of complaint registration the operator can ask for following information of the customer Written Application ID-Card details Customer's name and his contact information Sim Ownership Name Second Step In case the telecom operator does not respond to the customer after the informed time period then the customer can reach PTA on following details

Sometimes our complaints are not heard by the telecom operator or it may take too long. Hence for this purpose, Pakistan Telecommunication Aruthority (PTA) has introduced a system to resolve all those complaints. PTA Introduces a System to Register Your Complaints Against Relative Mobile Company.

If you are a telecom consumer and are not satisfied with the services being provided by your respective mobile phone network, then you can lodge a complaint on the contact modes of PTA Licensee through the below mentioned link:
Contact Details of Telecom Licensees

PTA Introduces a System to Register Your Complaints Against Relative Mobile Company

If you have already lodged a complaint with your service provider and you are still not satisfied with the redressal measure or it has taken too long and the company has not resolved your issue the you may contact PTA through following details:
Contact Details of CPD/PTA Zonal Offices

PTA offers more convenient method to file your complaints by providing an online form: ONLINE FORM. This will ensure that all required information is received.

For all the other methods, download/print the complaint form:
Complaint Form English (PDF)