Sometimes our complaints are not heard by the telecom operator or it may take too long. Hence for this purpose, Pakistan Telecommunication Aruthority (PTA) has introduced a system to resolve all those complaints. PTA Introduces a System to Register Your Complaints Against Relative Mobile Company.
If you are a telecom consumer and are not satisfied with the services being provided by your respective mobile phone network, then you can lodge a complaint on the contact modes of PTA Licensee through the below mentioned link:
Contact Details of Telecom Licensees
PTA Introduces a System to Register Your Complaints Against Relative Mobile Company
If you have already lodged a complaint with your service provider and you are still not satisfied with the redressal measure or it has taken too long and the company has not resolved your issue the you may contact PTA through following details:
Contact Details of CPD/PTA Zonal Offices
PTA offers more convenient method to file your complaints by providing an online form: ONLINE FORM. This will ensure that all required information is received.
For all the other methods, download/print the complaint form:
Complaint Form English (PDF)