Pakistan Telecommunication Authority (PTA) QoS survey of cellular mobile operators reveals that call connection time of all the operators is not satisfactory in accordance with Key Performance Indicators (KPIs) set in their license and appropriate regulations.
QoS Survey Indicates that Call Connection Time of CMOs not Satisfactory: PTA
Call Completion Ratio for Mobilink and Ufone is beneath the requisite standard, while the other three remaining mobile operators are meeting the standard.
Call Connection Time is the time between sending of entire call initiation information by the caller and in return acceptance of call setup report. The call connection time of all the mobile operators is not satisfactory.
Next Generation Mobile Services (NGMS) services were introduced in Pakistan in 2014 by four Cellular Mobile Operators (CMOs).
User information “throughput” of all NGMS operators is greater than the standard set in their corresponding licenses. Data throughput of Zong is the highest followed by Mobilink, while data throughput of Ufone is the lowest amongst all NGMS operators.
Network Accessibility is the probability that mobile services are available to an end customer by display of network indicator on the mobile phone throughout the entire duration of usage. Network Accessibility of all the mobile operators is satisfactory.
Call Completion Ratio is the prospect that a facility, once attained, will endure to be offered under specified circumstances for a given time period or till consciously dismissed by either caller or receiver. In simple words, this KPI delivers data about Call Drops.