Huawei Finland Has Taken Responsibility To Replace Faulty Mate 20 Pros

We all know that Huawei had launched their flagship Phone Mate 20 Pro a few weeks back. It is the company’s high-end smartphone with premium features. After its launch, we came to know that some users are facing issues with its screen displays. The screen shows greenish tint at the sides due to light bleed issues. At the start, the problem was faced by a small set of users so the company didn’t take it serious. They responded but didn’t give any solution. Now, Huawei Finland has announced that they are going to take the responsibility of replacing the Faulty Mate 20 Pros.

Faulty Mate 20 Pros Can Be Replaced With New Ones Now

When the company came to know about the screen problem, Huawei UK Community Forum Manager stated that:

“The Mate 20 Pro uses an industry-leading flexible OLED screen featuring special design curved edges for an enhanced visual experience and holding comfort. This may lead to slight discoloration when viewed from different angles. In extremely dim lighting conditions, when the screen brightness is too low, or when using dark wallpapers, these differences can be exaggerated. If the color cast affects your normal use, take your phone to an authorized Customer Service Center for assistance.”

However, when the problem expanded for more people, Huawei Finland’s Director of Marketing and Communications stated on the issue that:

“We are investigating for a long time why small parts of phones have been green in some countries. In Finland, consumers get a new phone without charge if they have a faulty display.”

So, it means that Huawei has started addressing the people who are facing such screen problems. The company has claimed that they are fully aware of the issue. If some service centers offer to repair, you can simply decline and ask for a replacement as it’s your right.

Laiba Mohsin

Laiba is an Electrical Engineer seeking a placement to gain hands-on experience in relevant areas of Telecommunication. She likes to write about tech and gadgets. She's is known for her love for cats, music, traveling and exploring things.
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