Teradata Organized a Seminar on “Turning Customer Interactions into Business Insight”
Teradata Corporation organized a seminar for all the major companies on “Turning Customer Interactions into Business Insight”
Phone World team also participated in the seminar and discussed the future of smartphones and the consumer’s choice with the officials of Teradata.
[notice]Chief Technology Officer Teradata Corporation[/notice] Stephen Brobst is the chief technology officer for Teradata Corporation. He is widely regarded as a leading expert in data warehousing and joined the Teradata team in October of 1999.
Brobst performed master’s and Ph.D. research at MIT, he also holds an MBA with joint course and thesis work at the Harvard Business School and the MIT Sloan School of Management.
He has served as an advisor to the National Academy of Sciences in the area of IT workforce development, and is currently a member of Barack Obama’s President’s Innovation and Technology Advisory Committee (PITAC).
[blockquote align=”right”] Brobst has authored numerous journal and conference papers in the fields of data management and parallel computing environments
Stephen discussed two major aspects:
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- The (R)evolution from Business Intelligence to Consumer Intelligence: Phone World Team asked Stephen that how will this evolution of smartphones will effect Pakistan.
stephen said that a new breed of consumer is emerging which will change the mindsets.
- Best Practices in Enterprise Information Management: He discussed about metadata management, data quality management, data security/privacy, master data management and data integration.
Najia Naqavi ha sover 20 years of experience in ahost of industries, with the last 8 years in telecommunication industry.
Najia has an MBA in Marketing and Management from the University of Houston and a BA(Hons) from SOAS, University of London. She focuses around “Customer management” domain covering the process of acquiring, provisioning, servicing the customer via integrated customer knowledge.
She talked about Integrated Marketing Management, it asks for the accountability of all marketing programs and initiatives.[notice]Fawad Asrar Qureshi, Technical Marketing Consultant[/notice]
Fawad Asrar Qureshi is currently working as Product Manager for Teradata Corporation in EMEA region (Europe, Middle East & Africa).
Fawad holds a Masters in Business Administration along with a Masters in Computer Engineering and a Bachelors of Software Engineering; he is an enterprising young professional having a perfect combination of business and IT. He is also a Certified Teradata Master.
In this workshop, he talked about Information Eco System. He has also participated in a number of conferences and workshops on the utilization of data warehousing and contact centers in organizations.