Twitter Updates its Policy to Prevent Abusive Behavior and Hateful Conduct

On Tuesday, Twitter announced an apprise to its rules that elucidate what the social media company deliberates “abusive behavior and hateful conduct”. While the re-written rules seem analogous to the stance Twitter has taken in the past against online harassment, they include new language barring “hateful conduct” that pursues to degrade another user on the base of race, nationality, sexual orientation, gender, gender individuality, age, disability or disease.

Twitter Updates its Policy to Prevent Abusive Behavior and Hateful Conduct

The policy update is amid a series of changes Twitter has instigated to turn around its poor standing of managing grievances of abuse, provoking former CEO Dick Costolo to confess in February he was “ashamed” of how Twitter tackles abuse.

The move comes with social networks under pressure from the US and other governments following attacks in Paris and California to do more to eliminate those maneuvering violence.

“We believe that protection from abuse and harassment is a vital part of empowering people to freely express themselves on Twitter.”

Said Twitter’s director for online Trust and Safety, Megan Cristina.

“Today, as part of our continued efforts to combat abuse, we are updating the Twitter Rules to clarify what we consider to be abusive behavior and hateful conduct. The updated language emphasizes that Twitter will not tolerate behavior intended to harass, intimidate, or use fear to silence another user’s voice.”

Twitter believes that constructing obligatory actions is more useful for suspected abusive behavior, such as email and phone verification, and user deletion of Tweets for violations.

“These measures curb abusive behavior by helping the community understand what is acceptable on our platform.”

Lawmakers in Congress recommended legislation earlier this month that would require social media operators, including Twitter and Facebook Inc, to inform federal authorities of any sensed “terrorist activity”.

The new rules states that Twitter users:

  1. May not make threats of violence or promote violence, including threatening or promoting terrorism.
  2. May not incite or engage in the targeted abuse or harassment of others.

Twitter has made some genuine developments to harassment reporting this year. They also explain how Twitter might reply to reports of individuals imposing self-harm, such as contacting them directly and providing resources from mental health professionals.

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