WhatsApp is one of the most popular messaging apps and there are almost 5 million businesses around the world using the WhatsApp Business app in order to grow their business and approach their customers. For the facilitation of WhatsApp Business app users and to celebrate the first anniversary the company has announced that three popular features from the app will now also be available on web and desktop.
WhatsApp Business is Getting New Web & Desktop Features
WhatsApp has mentioned the three popular features coming to web and desktop in the recent announcement on its blog.
- Quick Replies: This feature lets the businesses answer common questions by pressing the “/” on their keyboard to choose one from a list of quick replies and send it.
- Labels: The feature lets businesses organize their contacts or chats with labels, so they can find them again in the future so easily
- Chat List Filtering: The feature facilitates the businesses to manage their chats with filters easily that help them sort by unread messages, groups or broadcast lists.