Back in January of last year, WhatsApp has introduced the Business app. The WhatsApp Business App is getting more popular and now have more than five million businesses. The Business App helps the customers to grow their businesses and serve their communities all over the world. Now, WhatsApp is celebrating the first birthday of the Business app by introducing the new features. WhatsApp Business Latest Update Brings Plenty of New Features to facilitate its customers more.
WhatsApp Business Latest Update Brings Support to Quick Replies
The Latest Update of WhatsApp Business includes the new features for WhatsApp Web and for desktop as well. These features include:
- Quick Replies: These are frequent messages to answer common questions. Simply press the “/” on your keyboard to select a quick reply and send.
- Labels: Organize your contacts or chats with labels, so you can easily find them again.
- Chat List Filtering: Easily manage your chats with filters to sort by unread messages, groups or broadcast lists.
WhatsApp hopes that these features on a computer will help businesses save time and get back to their customers quickly.
On the other hand, Facebook is reportedly working to integrate its three messaging platforms, Messenger, WhatsApp, and Instagram. Hold on! These apps will not merge completely and will continue working as standalone apps. But Facebook wants to allow users to use any of these platforms without navigating the app. In my point of view, Facebook will integrate these apps in such a way that if a user is using any of these apps, h/she can use the remaining two apps without leaving the previous app.