Company to continue improving service to customers: Liu Dianfeng
The nation’s 3G & 4G mobile operator, Zong was declared the best performer in almost all voice and data service quality elements amongst all local mobile operators in Pakistan, as per official results announced by PTA on its website.
PTA conducted the survey for all aspects of network performance, out of which Zong stood the leading network operator in terms of both voice and data services. Zong led the survey in network accessibility, grade of service, call connection time, call completion ratio, end to end speech quality, SMS success rate and end to end SMS delivery time. Apart from this, Zong also stood first in signal strength and data throughput.
Zong Team Celebrates the Achievement of being Top Operator According to PTA QoS Survey
Commenting on this achievement, Zong’s Chairman and CEO, Mr. Liu Dianfeng said:
“Zong is not only a network operator, we consider ourselves much more than just that. Improving the lifestyle of our Pakistani people is our core mission. We are working very hard to continue to improve our voice and data services and be able to serve the Pakistani community with newer and better products through our most advanced 4G technology. Having enough confidence in the local market, Zong will persistently invest in our 4G network to innovate more solutions and help support multiple walks of life in education, health, security, government and the public sector. We will continue to enhance our network by bringing value to our voice and data services through our 4G connection, at the same time update our 2G to 3G and 4G network in terms of its wide coverage and signal strength to provide far better customer satisfaction in the market. Through our customers, we understand that 4G is our future, and we will invest in our future to make it more valuable for all of us. I congratulate our teams, our partners and specially our customers in this big achievement for all of us!