DIB selects Genesys Business Edition

DIB selects Genesys Business Edition

Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, announced that DIB Bank has chosen Genesys Business Edition to transform its customer experience and gain a competitive edge in the financial industry marketplace. With immense consideration and rigorous market research, DIB Pakistan awarded the project to one of the most heard of names and experts for Contact Center’s, C Square Consulting.

The Genesys Customer Experience Platform ensures that the experience enterprises deliver aligns with the expectations of their customer and is appropriate for their unique customer journey.