The U.S. Consumer Product Safety Commission (CPSC) officially recalled the Samsung Galaxy Note 7 in an announcement. Now Samsung to Replace one Million US Galaxy Note 7 Phones. According to Samsung, new devices will be available at most retail locations no later than Sept. 21.
Samsung to Replace one Million US Galaxy Note 7 Phones
Samsung received 92 reports of batteries overheating in the United States. Among them 26 reports were of burns and 55 cases were of property damage.
“With battery cell defects in some of our Note 7 phones, we did not meet the standard of excellence that you expect and deserve. For that, we apologize, especially to those of you who were personally affected by this,”
Tim Baxter, president of Samsung Electronics America, said in a statement.
“To those of you who love the Note — the most loyal customers in our Samsung family — we appreciate your passion and your patience . we will work every day to earn back your trust through a series of unprecedented actions.”
According to Samsung, around 2.5 million of the premium devices worldwide need to be recalled. However, some analysts say the recall could cost Samsung nearly $5 billion in lost revenue this year.
According to first two quarters’ reports, Samsung was leading the market. However, Apple suffered a slight decline. But after this Note 7 incident, we can expect anything. Lets see who leads the market this time.