Minister Umar Saif Launches Pakistani Hajj App to Facilitate Pilgrims

Pilgrimage (Hajj) to Makkah is the fifth pillar of Islam and holds the utmost importance. To transform and streamline the pilgrimage experience, the National Information Technology Board (NITB) has developed the Pakistan Hajj App. The Caretaker Federal Minister for Religious Affairs, Aneeq Ahmed, and the Caretaker Federal Minister for Information Technology and Telecom, Dr. Umar Saif, launched the Hajj app today at a launch event that took place at the NITB office in Islamabad.

In this regard, Minister Dr. Umar said that, under the direction of SIFC, the digitization process has been accelerated in the country. Moreover, he said that all the information about the Hajj Pilgrims application, payment of Hajj rituals, etc., is included in the app. Moreover, the group information and training schedule, including their residency in Saudi Arabia, are also mentioned in the app, he said.

Moreover, the minister said that pilgrims will be able to keep themselves aware of the live map and location of Hajj places during the payment of money.

On the other hand, the caretaker Minister of Religious Affairs, Aneeq Ahmed, said that the efforts of the Ministry of IT and its subsidiary, NITB, are commendable. He also said that the application is an important step in the upgradation of the existing system related to Hajj operations. He added that the app will help the authorities respond to any complaints and know the genuine feedback of pilgrims.

The Chief Executive Officer (CEO) of NITB Babar Majeed Bhatti briefed the participants about the application The mobile app seeks to facilitate pilgrims during their journey to Saudi Arabia. As per the sources, the Hajj App will revolutionize complaint management and provide timely and relevant information to pilgrims. Moreover, the app will be equipped with real-time tracking features, leading to a hassle-free and secure Hajj for all participants.

The main goal of the app is to empower pilgrims by enabling them to provide independent reviews and feedback about their Hajj experience. This app follows the approach of successful models seen in the housing and hospitality sectors. In addition, this digital feedback system allows pilgrims to offer insights on different aspects of Hajj operations and facilities, which would lead to transparency and accountability.

Sources further informed me that NITB is also developing a web portal to facilitate pilgrims in addition to the mobile app. Moreover, a team of experts is dedicated to upgrading the Hajj operations of the Ministry of Religious Affairs, ensuring a seamless integration of digital solutions into the sacred pilgrimage process.

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